Privacy Policy
Last updated: November 13, 2025
At NeighborWay Doral Landscaping, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We keep things simple and straightforward.
Information We Collect
When you request a quote or schedule service, we collect basic information to serve you better:
- Your name and contact information (phone number, email address)
- Your property address where services will be performed
- Details about the services you're interested in
- Payment information when you pay for services
We may also collect information about your property during our initial visit, such as lawn size, soil conditions, and existing landscape features. This helps us provide accurate estimates and quality service.
How We Use Your Information
We use your information to provide and improve our services:
- To schedule appointments and communicate about your service
- To send you estimates, invoices, and payment receipts
- To maintain records of services performed at your property
- To send occasional updates about our services (you can opt out anytime)
- To improve our operations and customer service
Information Sharing
We don't sell, rent, or share your personal information with third parties for marketing purposes. We only share your information when:
- You give us permission to do so
- We need to process payments through our payment processor
- We're required by law or legal process
- It's necessary to protect our rights or property
How We Protect Your Information
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage of physical records, password-protected digital files, and encrypted payment processing. However, no method of transmission over the internet is completely secure, and we can't guarantee absolute security.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not work properly.
Your Rights
You have the right to:
- Request a copy of the information we have about you
- Ask us to correct inaccurate information
- Request that we delete your information (subject to legal requirements)
- Opt out of marketing communications at any time
Children's Privacy
Our services are intended for adults. We don't knowingly collect information from children under 13. If you believe we've accidentally collected information from a child, please contact us and we'll delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll post the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us at (786) 677-8163 or hello@doralfllandscaping.com. We're happy to answer your questions.